Frequently asked questions
What does pick your plant offer ?
We offer a comprehensive range of gardening essentials, from a diverse selection of plant saplings to a variety of flower, vegetable, and herb seeds. We also provide high-quality manures to nourish your plants, as well as a variety of pots and planters to suit every style and space. To help you cultivate your green haven, we also offer expert plant care advice.
How long does shipping take?
Typically, orders are processed and shipped within 5-7 business days. Delivery times may vary depending on your location and the shipping method chosen.
Can I return or exchange products?
Yes, we offer a 7-day return policy for unused plant seeds and gardening tools. If you receive a damaged product, please share an unboxing video with us. After reviewing the video, we will either replace the product or issue a full refund.
What payment methods do you accept?
We accept all major credit cards, debit cards, net banking, and digital wallets.
How can I contact customer support?
You can contact our customer support team by email at support@pickyourplant.in , or live chat on our website.
How can I track my order?
Once your order is processed, which typically takes 48 hours, we will ship it via our courier partner. The estimated delivery time is 5-7 business days, depending on your location. For remote areas, delivery might take longer. You will receive a tracking ID within 48 hours of your order being shipped. You can use this tracking ID to monitor the progress of your delivery on our website.
Can I cancel my order?
Currently, we are unable to offer order cancellations once an order has been placed. We process orders quickly to ensure timely delivery.
How can I partner with you?
If you’re interested in collaborating with us, please visit our partnership page to learn more and submit a partnership proposal. Our team will review your submission and reach out to you shortly.